Terms of Service

We provide enterprise print infrastructure and managed print services including but not limited to:

• Enterprise Print Deployment & Rollout
• Print Fleet Management & Optimization
• Managed Print Services
• Print Security & Access Control
• Network Print Integration
• Device Lifecycle Management
• Print Analytics & Cost Reporting

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

By using our website or requesting our services, you confirm that:

• You are legally eligible to use our services
• All information provided by you is accurate and complete
• You agree to follow all applicable laws and regulations

You agree not to:

• Misuse the website or services for illegal activities
• Attempt to hack, damage, or disrupt website functionality
• Provide false or misleading information
• Use services in a way that violates any applicable law

• Service requests are subject to availability
• Timelines may vary depending on the scope and complexity of the business engagement.
• We may contact you for additional information if required
• Services may be delivered remotely or on-site as defined in the applicable business agreement or Statement of Work.

• Appointments may be rescheduled based on availability
• Cancellations should be informed in advance
• We reserve the right to cancel or refuse service in special cases

We are not responsible for:

• Loss of data arising during print infrastructure deployment, integration, or fleet management activities.
• Business interruptions caused by printer downtime
• Damage caused by misuse, third-party software, or external factors
• Indirect or consequential losses

Our liability is limited strictly to the service provided.

All content on this website, including text, graphics, logos, and design, is the property of the website owner and may not be copied or reused without permission.

All Tecwion services are provided under a written business proposal, quotation, service agreement, or Statement of Work (SOW). The applicable scope of services, deliverables, fees, timelines, and payment terms will be communicated to the client and agreed upon before the commencement of the engagement. Where applicable, clients may be required to provide a purchase order or other approved authorization before services commence. Invoicing schedules and payment deadlines will be specified in the applicable agreement or quotation. Unless otherwise agreed in writing, all invoices are payable according to the payment terms stated in the applicable agreement. Tecwion reserves the right to suspend or withhold services where agreed payments are not received within the applicable payment period. Any changes to the agreed scope of work may require a revised quotation, change order, or written authorization before additional services are provided.

We may update or modify these Terms at any time. Continued use of the website means you accept the updated Terms.

Enterprise clients may receive customized SLA terms defining service scope, response targets, availability, escalation procedures, and other agreed service requirements.

If you have any questions regarding these Terms and Conditions, please contact us through our website's contact page.